A knowledge graph as it relates to individual organizations is a unification of information across that organization enriched with contextual and semantic relevance. Introducing a knowledge graph
creates a comprehensive and baseline set of knowledge accessible by personnel, applications and customers alike to gain understanding and drive actions and direction.
This foundational knowledge graph is not only useful for people and applications, but provides a relevant and evolving dataset for sophisticated learning and intelligence software systems to utilize in providing personalized internal guidance as well as highly engaging interactions with customers.
Knowledge Sharing Falling Short
To engage all personnel in collaboration and knowledge sharing, a majority of organizations today have adopted social networking trends and offering different kinds of internal tools. However, such applications can generate large volumes of unstructured organization data stored in isolated systems across an organization. This attempt at creating a holistic understanding falls short because all this knowledge sharing
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